Platform

Pega Platform 8.4, Pega Customer Service, Pega Cloud.

Location

United States of America, Australia

Industry

A religious organization has followers all over the world.

Solutions to grow your business

Achieve Unparalleled Time-To-Value

  • Rapidly deliver applications that the business needs.
  • Facilitate faster decision making among cross-functional teams working in tandem.

Reinvent Development

  • Stay Agile and respond quickly to evolving business and customer needs.

Build More at Scale

  • Design solutions that are easy to scale on cloud-native architecture.
  • Create a variety of solutions ranging from process automation apps to mission-critical systems modernization without incurring high costs.

Omnichannel Customer Experience

EvonSys managed to successfully migrate the client’s contacts using Pega’s CRM and unified all the platforms with the omnichannel process. This helped the client to follow up with their customer requests and accelerated their operations all over the world.

EvonSys has crushed the complexity and helped our client to handle the customer service operations with an ease all over the world with Pega Omnichannel strategy.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

  • Case studies

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.