Orchestrate Banking Journey and Automate Workflows with AI-Powered Pega Banking

Stop letting complex manual work slow your growth. Pega’s banking solutions automate the heavy lifting across operations, reducing manual effort while enabling teams to deliver better customer experiences.

How EvonSys Solves the Most Pressing Banking Challenges with Pega

Manual onboarding, growing compliance demands, and disconnected systems hinder banking operations, negatively impacting the customer experience. EvonSys uses Pega banking solutions to simplify complex processes, helping banks accelerate customer onboarding, replace error-prone manual validations, and resolve inquiries more efficiently across teams

How Pega Solves Banking's Biggest Challenges

From Manual Operations to Intelligent Automation

Replace manual workflow with integrated, low-code automation that unifies legacy systems into a single, high-speed workflow.

Slow and Error-Prone Customer Onboarding

Pega’s Client Lifecycle Management (CLM) digitizes and automates onboarding to significantly reduce cycle times and manual effort.

Inefficient Payment Exceptions and Disputes

Use Pega Smart Dispute and Pega Smart Investigate to automate complex payment exceptions, ensuring faster resolutions and complete regulatory compliance.

Fragmented Customer Service and Inconsistent Experiences

Break down data silos to give agents a 360-degree view, enabling proactive, personalized service across every digital touchpoint.

Smart Financial Crime Defense

Leverage AI-driven orchestration to sharpen fraud detection, drastically reduce false positives, and simplify complex risk investigation.

Complete Pega Solutions Across Your Banking Operations

KYC & Onboarding

Streamline customer verification and onboarding with automated workflows that reduce manual checks.

Customer Service

Deliver faster, more consistent service by unifying case management, workflows, and customer interactions across channels.

Dispute

Manage end-to-end payment and transaction disputes with structured processes that improve resolution speed and visibility.

Offers

Create and deliver personalized offers using real-time insights to drive engagement and conversion.

Specialized Banking Solutions:
The Pega Smart Investigate and Smart Dispute Advantage

Pega Smart Investigate

EvonSys helps banks implement Smart Investigate to streamline payment exception management.

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Pega Smart
Dispute

We enable end-to-end automation of payment disputes and fraud claims.

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Why Banks Trust EvonSys to Lead the Way?

EvonSys was the first to deploy Pega Smart Investigate on the Cloud, helping global banks overcome manual investigation bottlenecks. By integrating these specific frameworks early, institutions can transition legacy workflows into automated systems that resolve disputes in hours rather than days.